Joe Rossomando
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Network Map Altice One

Role: Senior UI Designer with UX Responsablity
Company: Altice

Context

Altice’s Onebox combined a set-top box for TV service with a built-in modem/router for internet. While the Optimum website previously offered a network map for older routers, this functionality was missing from the Onebox UI. The goal of this project was to design a network map inside the Onebox settings that gave users clear visibility into their connected devices and network details.

My Contribution

As the Senior UI Designer, I was also responsible for the UX design of this feature, translating complex network data into an experience that fit seamlessly within the Onebox interface. You can see the original site in the slider to the left:

  • Device Connectivity Overview: Designed a visual map showing the number of connected devices by type — WiFi, wired, peripherals (USB), and guest WiFi.
  • Router & Extender Info: Displayed which device the user was on (Onebox or Mini extender), along with its MAC address, WiFi band, signal strength, and internal network IP.
  • User-Friendly Data Presentation: Adapted all technical details from the website version into a layout consistent with Onebox’s TV UI, making it easier for everyday users to scan.
  • Interactive Focus: Implemented zoom-in behavior and blue highlighting to reinforce which section of the map the user was interacting with.
  • No Devices Connected: A clear message lets the user know that there are no devices currently connected to their Onebox network. It then gives the user 2 other options. Refresh the list, or View the WiFi Network Name and Password.

Outcome

The new Network Map gave Onebox users a simple, visual way to understand their home network directly from their TV. By consolidating device connections, extender details, and network information into a clean interface, the feature improved transparency and self-service, reducing reliance on external support.