{"id":1394,"date":"2026-04-28T05:11:28","date_gmt":"2026-04-28T05:11:28","guid":{"rendered":"http:\/\/192.168.86.62\/?post_type=portfolio&#038;p=1394"},"modified":"2026-04-28T05:11:29","modified_gmt":"2026-04-28T05:11:29","slug":"rename-set-top-boxes-wireframes","status":"publish","type":"portfolio","link":"https:\/\/www.rossomando.net\/index.php\/portfolio\/rename-set-top-boxes-wireframes\/","title":{"rendered":"Rename Set Top Boxes Wireframes"},"content":{"rendered":"\n<div class=\"wp-block-media-text has-media-on-the-right is-stacked-on-mobile\" id=\"Image1\"><div class=\"wp-block-media-text__content\"><h2 class=\"wp-block-post-title\">Rename Set Top Boxes Wireframes<\/h2>\n\n\n<p class=\"wp-block-paragraph\" style=\"padding-bottom:20px\"><strong>Role:<\/strong> Senior UI Designer with UX Responsablity<br><strong>Company:<\/strong> Altice<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Context<\/h4>\n\n\n\n<p class=\"is-excerpt wp-block-paragraph\">To make device management easier, Altice wanted to give customers the ability to rename their set-top boxes directly in the Optimum mobile app. Renaming allowed users to assign familiar names (e.g., \u201cLiving Room TV\u201d or \u201cBedroom Box\u201d) so they could quickly identify which device was which. This improved usability and made customer support interactions more efficient.<\/p>\n<\/div><figure  class=\"wp-block-media-text__media\"><img loading=\"lazy\" decoding=\"async\" width=\"1536\" height=\"1024\" alt=\"\" src=\"https:\/\/www.rossomando.net\/wp-content\/uploads\/2025\/10\/Rename-Set-Top-Box-Featured-Image-1.png\" class=\"wp-image-1398 size-full\" srcset=\"https:\/\/www.rossomando.net\/wp-content\/uploads\/2025\/10\/Rename-Set-Top-Box-Featured-Image-1.png 1536w, https:\/\/www.rossomando.net\/wp-content\/uploads\/2025\/10\/Rename-Set-Top-Box-Featured-Image-1-300x200.png 300w, https:\/\/www.rossomando.net\/wp-content\/uploads\/2025\/10\/Rename-Set-Top-Box-Featured-Image-1-1024x683.png 1024w, https:\/\/www.rossomando.net\/wp-content\/uploads\/2025\/10\/Rename-Set-Top-Box-Featured-Image-1-768x512.png 768w\" sizes=\"auto, (max-width: 1536px) 100vw, 1536px\" \/><\/figure><\/div>\n\n\n\n<div class=\"wp-block-media-text is-stacked-on-mobile has-tertiary-background-color has-background\" style=\"padding-top:1px\" id=\"Image2\"><figure class=\"wp-block-media-text__media\"><a href=\"https:\/\/www.rossomando.net\/wp-content\/uploads\/2025\/10\/Rename-Set-Top-Box-Featured-Image.png\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"580\" src=\"https:\/\/www.rossomando.net\/wp-content\/uploads\/2025\/10\/Rename-Set-Top-Box-Featured-Image-1024x580.png\" alt=\"\" class=\"wp-image-1397 size-full\" srcset=\"https:\/\/www.rossomando.net\/wp-content\/uploads\/2025\/10\/Rename-Set-Top-Box-Featured-Image-1024x580.png 1024w, https:\/\/www.rossomando.net\/wp-content\/uploads\/2025\/10\/Rename-Set-Top-Box-Featured-Image-300x170.png 300w, https:\/\/www.rossomando.net\/wp-content\/uploads\/2025\/10\/Rename-Set-Top-Box-Featured-Image-768x435.png 768w, https:\/\/www.rossomando.net\/wp-content\/uploads\/2025\/10\/Rename-Set-Top-Box-Featured-Image-1536x869.png 1536w, https:\/\/www.rossomando.net\/wp-content\/uploads\/2025\/10\/Rename-Set-Top-Box-Featured-Image-2048x1159.png 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure><div class=\"wp-block-media-text__content\">\n<h4 class=\"wp-block-heading\">My Contribution<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">As the UX Designer, I created detailed wireframe flows using <strong>Axure<\/strong>, addressing multiple scenarios and user needs:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Renaming Flow:<\/strong> Designed a step-by-step process for users to rename their set-top boxes directly in the app.<\/li>\n<\/ul>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-media-text has-media-on-the-right is-stacked-on-mobile\" id=\"Image3\"><div class=\"wp-block-media-text__content\">\n<ul class=\"wp-block-list\">\n<li><strong>\u201cWhich Box Is Which\u201d Feature (Dial):<\/strong> Added a utility where users could confirm which set-top box they were renaming. The app guided users to turn on their TV, then displayed the current name on-screen to match the correct device.<\/li>\n<\/ul>\n<\/div><figure class=\"wp-block-media-text__media\"><a href=\"https:\/\/www.rossomando.net\/wp-content\/uploads\/2025\/10\/Dail-Wireframes.png\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"596\" src=\"https:\/\/www.rossomando.net\/wp-content\/uploads\/2025\/10\/Dail-Wireframes-1024x596.png\" alt=\"\" class=\"wp-image-1401 size-full\" srcset=\"https:\/\/www.rossomando.net\/wp-content\/uploads\/2025\/10\/Dail-Wireframes-1024x596.png 1024w, https:\/\/www.rossomando.net\/wp-content\/uploads\/2025\/10\/Dail-Wireframes-300x175.png 300w, https:\/\/www.rossomando.net\/wp-content\/uploads\/2025\/10\/Dail-Wireframes-768x447.png 768w, https:\/\/www.rossomando.net\/wp-content\/uploads\/2025\/10\/Dail-Wireframes-1536x894.png 1536w, https:\/\/www.rossomando.net\/wp-content\/uploads\/2025\/10\/Dail-Wireframes-2048x1192.png 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure><\/div>\n\n\n\n<div class=\"wp-block-media-text is-stacked-on-mobile has-tertiary-background-color has-background\" style=\"padding-top:1px\" id=\"Image4\"><figure class=\"wp-block-media-text__media\"><a href=\"https:\/\/www.rossomando.net\/wp-content\/uploads\/2025\/10\/Out-of-Home-Wires.png\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"716\" src=\"https:\/\/www.rossomando.net\/wp-content\/uploads\/2025\/10\/Out-of-Home-Wires-1024x716.png\" alt=\"\" class=\"wp-image-1405 size-full\" srcset=\"https:\/\/www.rossomando.net\/wp-content\/uploads\/2025\/10\/Out-of-Home-Wires-1024x716.png 1024w, https:\/\/www.rossomando.net\/wp-content\/uploads\/2025\/10\/Out-of-Home-Wires-300x210.png 300w, https:\/\/www.rossomando.net\/wp-content\/uploads\/2025\/10\/Out-of-Home-Wires-768x537.png 768w, https:\/\/www.rossomando.net\/wp-content\/uploads\/2025\/10\/Out-of-Home-Wires-1536x1075.png 1536w, https:\/\/www.rossomando.net\/wp-content\/uploads\/2025\/10\/Out-of-Home-Wires-2048x1433.png 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure><div class=\"wp-block-media-text__content\">\n<ul class=\"wp-block-list\">\n<li><strong>Out-of-Home Handling:<\/strong> Designed an alternate flow to inform users they must be on their home network to rename boxes, preventing confusion when away from home.<\/li>\n<\/ul>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-media-text has-media-on-the-right is-stacked-on-mobile\" id=\"Image5\"><div class=\"wp-block-media-text__content\">\n<ul class=\"wp-block-list\">\n<li><strong>Error States:<\/strong> Created fallback screens for cases where the rename failed or no set-top boxes were detected.<\/li>\n<\/ul>\n<\/div><figure class=\"wp-block-media-text__media\"><a href=\"https:\/\/www.rossomando.net\/wp-content\/uploads\/2025\/10\/Error-States-Wireframes.png\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"716\" src=\"https:\/\/www.rossomando.net\/wp-content\/uploads\/2025\/10\/Error-States-Wireframes-1024x716.png\" alt=\"\" class=\"wp-image-1407 size-full\" srcset=\"https:\/\/www.rossomando.net\/wp-content\/uploads\/2025\/10\/Error-States-Wireframes-1024x716.png 1024w, https:\/\/www.rossomando.net\/wp-content\/uploads\/2025\/10\/Error-States-Wireframes-300x210.png 300w, https:\/\/www.rossomando.net\/wp-content\/uploads\/2025\/10\/Error-States-Wireframes-768x537.png 768w, https:\/\/www.rossomando.net\/wp-content\/uploads\/2025\/10\/Error-States-Wireframes-1536x1075.png 1536w, https:\/\/www.rossomando.net\/wp-content\/uploads\/2025\/10\/Error-States-Wireframes-2048x1433.png 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure><\/div>\n\n\n\n<div class=\"wp-block-media-text is-stacked-on-mobile has-tertiary-background-color has-background\" style=\"padding-top:1px\" id=\"Image6\"><figure class=\"wp-block-media-text__media\"><a href=\"\/wp-content\/uploads\/2025\/10\/Go-to-TV.png\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/www.rossomando.net\/wp-content\/uploads\/2025\/10\/Final-Design-1-1024x683.png\" alt=\"\" class=\"wp-image-1415 size-full\" srcset=\"https:\/\/www.rossomando.net\/wp-content\/uploads\/2025\/10\/Final-Design-1-1024x683.png 1024w, https:\/\/www.rossomando.net\/wp-content\/uploads\/2025\/10\/Final-Design-1-300x200.png 300w, https:\/\/www.rossomando.net\/wp-content\/uploads\/2025\/10\/Final-Design-1-768x512.png 768w, https:\/\/www.rossomando.net\/wp-content\/uploads\/2025\/10\/Final-Design-1.png 1536w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure><div class=\"wp-block-media-text__content\">\n<ul class=\"wp-block-list\">\n<li><strong>Collaboration &amp; Handoff:<\/strong> Delivered Axure wireframes to an external design contractor in India, collaborated to finalize visuals, and supported handoff to development.<\/li>\n<\/ul>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-df5f80fc wp-block-group-is-layout-constrained\" style=\"padding-top:5%;padding-right:25%;padding-bottom:5%;padding-left:5%\">\n<h4 class=\"wp-block-heading\">Outcome<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">The new flow made it simple for users to personalize and manage their set-top boxes, reducing confusion and support burden. By including guidance features like \u201cWhich Box Is Which\u201d and handling edge cases with clear messaging, the design ensured a smooth and intuitive user experience.<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>To make device management easier, Altice wanted to give customers the ability to rename their set-top boxes directly in the Optimum mobile app. Renaming allowed users to assign familiar names (e.g., \u201cLiving Room TV\u201d or \u201cBedroom Box\u201d) so they could quickly identify which device was which. This improved usability and made customer support interactions more efficient.<\/p>","protected":false},"featured_media":1398,"template":"portfolio-template","meta":{"_acf_changed":false,"footnotes":""},"company":[11],"class_list":["post-1394","portfolio","type-portfolio","status-publish","has-post-thumbnail","hentry","company-altice"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.rossomando.net\/index.php\/wp-json\/wp\/v2\/portfolio\/1394","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.rossomando.net\/index.php\/wp-json\/wp\/v2\/portfolio"}],"about":[{"href":"https:\/\/www.rossomando.net\/index.php\/wp-json\/wp\/v2\/types\/portfolio"}],"version-history":[{"count":15,"href":"https:\/\/www.rossomando.net\/index.php\/wp-json\/wp\/v2\/portfolio\/1394\/revisions"}],"predecessor-version":[{"id":1745,"href":"https:\/\/www.rossomando.net\/index.php\/wp-json\/wp\/v2\/portfolio\/1394\/revisions\/1745"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.rossomando.net\/index.php\/wp-json\/wp\/v2\/media\/1398"}],"wp:attachment":[{"href":"https:\/\/www.rossomando.net\/index.php\/wp-json\/wp\/v2\/media?parent=1394"}],"wp:term":[{"taxonomy":"company","embeddable":true,"href":"https:\/\/www.rossomando.net\/index.php\/wp-json\/wp\/v2\/company?post=1394"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}