{"id":1169,"date":"2025-09-13T05:17:36","date_gmt":"2025-09-13T05:17:36","guid":{"rendered":"http:\/\/192.168.86.62\/?post_type=portfolio&#038;p=1169"},"modified":"2026-04-11T15:53:46","modified_gmt":"2026-04-11T15:53:46","slug":"smart-wifi-mobile-app","status":"publish","type":"portfolio","link":"https:\/\/www.rossomando.net\/index.php\/portfolio\/smart-wifi-mobile-app\/","title":{"rendered":"Smart WiFi Mobile App"},"content":{"rendered":"\n<div class=\"wp-block-media-text has-media-on-the-right is-stacked-on-mobile\" id=\"Image1\"><div class=\"wp-block-media-text__content\"><h2 style=\"padding-top:5%;\" class=\"wp-block-post-title\">Smart WiFi Mobile App<\/h2>\n\n\n<p style=\"padding-bottom:20px\"><strong>Role:<\/strong> Senior UI Designer<br><strong>Company:<\/strong> Altice<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Context<\/h4>\n\n\n\n<p class=\"is-excerpt\" style=\"padding-bottom:5%\">Altice introduced <strong>Smart WiFi<\/strong>, a feature that automatically connects devices to the best available WiFi band (2.4 GHz or 5 GHz). This eliminated the need for customers to manually choose between two separate networks, simplifying the experience and improving connectivity. The Optimum Support app needed a new workflow to promote Smart WiFi and guide users through turning it on.<\/p>\n<\/div><figure class=\"wp-block-media-text__media\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"http:\/\/192.168.86.62\/wp-content\/uploads\/2025\/09\/Smart-WiFi-Mobile-App-Feature-Image-1024x683.png\" alt=\"\" class=\"wp-image-1173 size-full\" srcset=\"https:\/\/www.rossomando.net\/wp-content\/uploads\/2025\/09\/Smart-WiFi-Mobile-App-Feature-Image-1024x683.png 1024w, https:\/\/www.rossomando.net\/wp-content\/uploads\/2025\/09\/Smart-WiFi-Mobile-App-Feature-Image-300x200.png 300w, https:\/\/www.rossomando.net\/wp-content\/uploads\/2025\/09\/Smart-WiFi-Mobile-App-Feature-Image-768x512.png 768w, https:\/\/www.rossomando.net\/wp-content\/uploads\/2025\/09\/Smart-WiFi-Mobile-App-Feature-Image.png 1536w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure><\/div>\n\n\n\n<div class=\"wp-block-media-text is-stacked-on-mobile has-tertiary-background-color has-background\" style=\"padding-top:1px\" id=\"Image2\"><figure class=\"wp-block-media-text__media\"><a href=\"\/wp-content\/uploads\/2025\/09\/Guest-WiFi-is-on-\u2013-1.png\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"http:\/\/192.168.86.62\/wp-content\/uploads\/2025\/09\/Sample-Guest-WiFi-is-on-\u2013-1-1024x683.png\" alt=\"\" class=\"wp-image-1179 size-full\" srcset=\"https:\/\/www.rossomando.net\/wp-content\/uploads\/2025\/09\/Sample-Guest-WiFi-is-on-\u2013-1-1024x683.png 1024w, https:\/\/www.rossomando.net\/wp-content\/uploads\/2025\/09\/Sample-Guest-WiFi-is-on-\u2013-1-300x200.png 300w, https:\/\/www.rossomando.net\/wp-content\/uploads\/2025\/09\/Sample-Guest-WiFi-is-on-\u2013-1-768x512.png 768w, https:\/\/www.rossomando.net\/wp-content\/uploads\/2025\/09\/Sample-Guest-WiFi-is-on-\u2013-1.png 1536w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure><div class=\"wp-block-media-text__content\">\n<h4 class=\"wp-block-heading\" style=\"padding-top:5%\">My Contribution<\/h4>\n\n\n\n<p>As the Senior UI Designer, I designed the end-to-end Smart WiFi activation experience within the mobile app:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li style=\"padding-bottom:5%\"><strong>Call to Action in WiFi Settings:<\/strong> Added a clear prompt to \u201cTurn on Smart WiFi\u201d with the option to learn more before enabling.<\/li>\n<\/ul>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-media-text has-media-on-the-right is-stacked-on-mobile\" id=\"Image3\"><div class=\"wp-block-media-text__content\">\n<ul class=\"wp-block-list\">\n<li><strong>Educational Splash Page:<\/strong> Created a dedicated screen explaining the benefits of Smart WiFi and encouraging users to activate it.<\/li>\n<\/ul>\n<\/div><figure class=\"wp-block-media-text__media\"><a href=\"\/wp-content\/uploads\/2025\/09\/Intercept-page.png\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"http:\/\/192.168.86.62\/wp-content\/uploads\/2025\/09\/Sample-Intercept-page-1024x683.png\" alt=\"\" class=\"wp-image-1175 size-full\" srcset=\"https:\/\/www.rossomando.net\/wp-content\/uploads\/2025\/09\/Sample-Intercept-page-1024x683.png 1024w, https:\/\/www.rossomando.net\/wp-content\/uploads\/2025\/09\/Sample-Intercept-page-300x200.png 300w, https:\/\/www.rossomando.net\/wp-content\/uploads\/2025\/09\/Sample-Intercept-page-768x512.png 768w, https:\/\/www.rossomando.net\/wp-content\/uploads\/2025\/09\/Sample-Intercept-page.png 1536w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure><\/div>\n\n\n\n<div class=\"wp-block-media-text is-stacked-on-mobile has-tertiary-background-color has-background\" style=\"padding-top:1px\" id=\"Image4\"><figure class=\"wp-block-media-text__media\"><a href=\"\/wp-content\/uploads\/2025\/09\/After-turning-Smart-Wifi-ON.png\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"http:\/\/192.168.86.62\/wp-content\/uploads\/2025\/09\/Sample-After-turning-Smart-Wifi-ON-1024x683.png\" alt=\"\" class=\"wp-image-1183 size-full\" srcset=\"https:\/\/www.rossomando.net\/wp-content\/uploads\/2025\/09\/Sample-After-turning-Smart-Wifi-ON-1024x683.png 1024w, https:\/\/www.rossomando.net\/wp-content\/uploads\/2025\/09\/Sample-After-turning-Smart-Wifi-ON-300x200.png 300w, https:\/\/www.rossomando.net\/wp-content\/uploads\/2025\/09\/Sample-After-turning-Smart-Wifi-ON-768x512.png 768w, https:\/\/www.rossomando.net\/wp-content\/uploads\/2025\/09\/Sample-After-turning-Smart-Wifi-ON.png 1536w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure><div class=\"wp-block-media-text__content\">\n<ul class=\"wp-block-list\">\n<li><strong>Activation Flow:<\/strong> Designed a lightweight process that ran in the background, minimizing friction for the user.<\/li>\n\n\n\n<li><strong>Confirmation State:<\/strong> Updated the WiFi settings page to display a success message once Smart WiFi was enabled. At this point, users saw only a single SSID instead of two, reflecting the simplified network experience.<\/li>\n<\/ul>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-media-text has-media-on-the-right is-stacked-on-mobile\" id=\"Image5\"><div class=\"wp-block-media-text__content\">\n<ul class=\"wp-block-list\">\n<li><strong>Error State:<\/strong> Sometimes there could be an issue where the activation of Smart WiFi may error out, so we needed a page that indicates to the user that something had happened.<\/li>\n<\/ul>\n<\/div><figure class=\"wp-block-media-text__media\"><a href=\"\/wp-content\/uploads\/2025\/09\/No-success-Screen.png\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"http:\/\/192.168.86.62\/wp-content\/uploads\/2025\/09\/Sample-No-success-Screen-1024x683.png\" alt=\"\" class=\"wp-image-1188 size-full\" srcset=\"https:\/\/www.rossomando.net\/wp-content\/uploads\/2025\/09\/Sample-No-success-Screen-1024x683.png 1024w, https:\/\/www.rossomando.net\/wp-content\/uploads\/2025\/09\/Sample-No-success-Screen-300x200.png 300w, https:\/\/www.rossomando.net\/wp-content\/uploads\/2025\/09\/Sample-No-success-Screen-768x512.png 768w, https:\/\/www.rossomando.net\/wp-content\/uploads\/2025\/09\/Sample-No-success-Screen.png 1536w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure><\/div>\n\n\n\n<div class=\"wp-block-group has-tertiary-background-color has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-fa5608b5 wp-block-group-is-layout-constrained\" style=\"padding-top:5%;padding-right:25%;padding-bottom:5%;padding-left:5%\">\n<h4 class=\"wp-block-heading\">Outcome<\/h4>\n\n\n\n<p>The new Smart WiFi workflow improved user awareness and adoption of the feature while reducing confusion caused by dual network bands. The experience delivered a smoother onboarding flow, helping users activate Smart WiFi with just a few taps.<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Altice introduced Smart WiFi, a feature that automatically connects devices to the best available WiFi band (2.4 GHz or 5 GHz). This eliminated the need for customers to manually choose between two separate networks, simplifying the experience and improving connectivity. The Optimum Support app needed a new workflow to promote Smart WiFi and guide users through turning it on.<\/p>","protected":false},"featured_media":1173,"template":"portfolio-template","meta":{"_acf_changed":false,"footnotes":""},"company":[11],"class_list":["post-1169","portfolio","type-portfolio","status-publish","has-post-thumbnail","hentry","company-altice"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.rossomando.net\/index.php\/wp-json\/wp\/v2\/portfolio\/1169","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.rossomando.net\/index.php\/wp-json\/wp\/v2\/portfolio"}],"about":[{"href":"https:\/\/www.rossomando.net\/index.php\/wp-json\/wp\/v2\/types\/portfolio"}],"version-history":[{"count":16,"href":"https:\/\/www.rossomando.net\/index.php\/wp-json\/wp\/v2\/portfolio\/1169\/revisions"}],"predecessor-version":[{"id":1748,"href":"https:\/\/www.rossomando.net\/index.php\/wp-json\/wp\/v2\/portfolio\/1169\/revisions\/1748"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.rossomando.net\/index.php\/wp-json\/wp\/v2\/media\/1173"}],"wp:attachment":[{"href":"https:\/\/www.rossomando.net\/index.php\/wp-json\/wp\/v2\/media?parent=1169"}],"wp:term":[{"taxonomy":"company","embeddable":true,"href":"https:\/\/www.rossomando.net\/index.php\/wp-json\/wp\/v2\/company?post=1169"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}